Maintenance

Maintenance & Cleaning

Taking proper care of your Tailor-made+ item and carrying out periodic cleaning will look as great as the day you bought it for years to come.

Unlike many natural materials including wood, stone and marble, porcelain is entirely non-porous. This provides an extremely hygienic, anti-bacterial surface that is ideal for food preparation. It has a durable, non-scratch finish that is heat and blade resistant, and does not require sealing like granite or marble. The surface offers protection against mould and mildew that cause odours, while coffee, red wine or tomato based sauces will not stain and cleaning products are safe to use. A comprehensive cleaning routine will help to keep your surfaces in tip-top condition and ensure their continued beauty for years to come.

Cleaning

General cleaning of your Tailor-made+ item is a relatively simple process and is the best way of preventing a build-up of dirt and unsightly stains. For everyday cleaning we recommend the use of warm water and a soft microfibre cloth. Dry with a second microfibre cloth and if your surface is polished, buff to restore the brilliant finish.

Before using any new cleaning product or method, make sure to test it on a small, inconspicuous area of tiling first. Avoid using excessively acidic or basic products, and do not use abrasive sponges. We do not recommend the use of polishing machines or waxes.

Although porcelain is stain resistant, care must be taken to immediately clean any stain, especially on polished countertops. The best way to ensure stubborn marks do not occur is to wash away stains such as red wine, food and drinks, using warm water and a soft microfibre cloth. For stubborn stains use a non-abrasive cleaning product, sugar soap or normal house cleaning products.

Do not use cleaners that have strong alkaline pH levels and thoroughly rinse the surface with clean water to remove residue. It is also important to note that hydrofluoric acid (HF) and its derivatives can irreparably damage porcelain stoneware.

We strongly advise against the use of waxes, oily soaps and impregnating products as their application is unnecessary. Please note that some off-the-shelf detergents contain waxes and additives which can deposit a shiny coating on the surface, affecting the slip resistance properties of the tile.

  • Do not use steel wool to clean your item.
  • Do not use chemical cleaners, bleaches or detergents containing chlorine or any of its derivatives except those detailed below.
  • To avoid staining of the surface do not leave food or other liquids with corrosive properties such as juices, salt, vinegar or mustard on the surface for extended periods.
  • Avoid scraping the surface with utensils.
  • Avoid dropping heavy or sharp objects on the surface.

Avoid shocks in the most delicate points of the panel such as sides and edges. Do not pour large quantities of water on the kitchen countertop in porcelain stoneware, especially to avoid letting the water seep into the mounting holes and critical points, damaging the furniture below. For all cleaning operations, it is recommended to carry out a preventive test on a small part of material and leave the product on only as necessary.

For the regular maintenance of kitchen and bathroom areas, promoting shine and hygienic cleanliness and to remove lime scale, grease deposits and soap use a specialist cleaner. We recommend specialist ceramic cleaning products from Fila Solutions and Lithofin.

If the above cleaning is not sufficient to remove the most persistent encrustations, it is possible to intervene locally as indicated in the table below using a slightly abrasive sponge then, if necessary, combine the sponge with a degreasing product.

Recommended detergents for kitchen countertops
Type of Stain Stain Remover Recommended detergents for persistent stains
Coca-cola
Lemon
Coffee
Juices
Ice Cream
Wine
Grease
Vinegar/oil
 
Neutral detergent Neutral household detergent
Cream cleanser CIF Cream
Alkaline detergent Chante Clair Sgrassatore Marsiglia
Fila PS87
Faber Alkaline Cleaner
Solvent Acetone
Ketchup Neutral detergent Neutral household detergent
Cream cleanser CIF Cream
Alkaline detergent Chante Clair Sgrassatore Marsiglia
Fila PS87
Faber Alkaline Cleaner
Bleach Bleach
Metal Traces Neutral detergent Neutral household detergent
Acid detergent Vinegar
Acid household detergent
Mapei Keranet Cleaning Fluid
Fila Deterdek
Faber Alkaline Cleaner
Limescale Deposits Neutral detergent Neutral household detergent
Acid detergent Vinegar
Mapei Keranet Cleaning Fluid
Fila Deterdek
Faber Alkaline Cleaner
Resins Neutral detergent Neutral household detergent
Cream cleanser CIF Cream
Solvent Acetone
Fila Filasolve
Permanent Marker Neutral detergent Neutral household detergent
Solvent Acetone
Fila SR95 Stain-remover
Fila Filasolve

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